FAQ

Any current Christmas Air customer. If you've had service with us, you're eligible. We'll match your phone or email to your account when you sign up.

Your dashboard has tools for SMS, email, copy-and-paste, and a printable QR code. Share it any way that's natural for you — text a neighbor, post on Nextdoor, hand out a QR card.

When someone you sent us actually books a service that's completed and paid. We don't count clicks or sign-ups — only completed jobs. That's true whether they call, text, or use your link.

Within 24 hours of the job being invoiced in our system. We send your reward by email — Visa gift card, Amazon credit, account credit, or charity donation, your pick.

Anywhere from $50 (service call) to $500+ (commercial replacement). Bigger jobs mean bigger thanks. See the landing page for the full breakdown by service type.

No cap. Refer one neighbor a year or twenty — every successful referral gets thanked. We'll only ever push back if a referral looks fraudulent.

We'll let you know. Existing customers don't qualify as new referrals. The program is for bringing in new neighbors, not rewarding existing ones twice.

An optional add-on. Turn it on, and every successful referral also triggers a donation from Christmas Air to a charity you choose — at no cost to your reward. You still get your full thank-you. The charity match is a bonus we add, not a swap.

Any time, from your dashboard. Note: the charity attached to a specific referral is locked in when you submit it. Changing your preference doesn't disturb in-flight referrals.

No. They get a clean, no-hard-sell page that explains who you are and what kind of help you recommended us for. They book or they don't. We don't follow up beyond what's needed to do the job.

If you earn more than $600 in a calendar year, we're required to send you a 1099. We'll handle the paperwork; you handle the filing with your accountant. Most people stay well under this threshold.

Absolutely. Just let us know — call (469) 214-2013 — and we'll deactivate your account. Any referrals already in flight will still pay out.

Yes. We only share what's needed to book their service: name, phone, address, and what they need. Their info goes straight to ServiceTitan, our scheduling system. We don't sell or share data, and your friend can ask us to delete their record at any time.

Your dashboard shows everyone you've referred, what stage they're at, and what you've earned and donated. Sign in any time at refer.christmasair.com/sign-in.