FAQ

Any current Christmas Air customer. If you've had service with us, you're eligible. We'll match your phone or email to your account when you sign up.

Your dashboard has tools for SMS, email, copy-and-paste, and a printable QR code. Share it any way that's natural for you — text a neighbor, post on Nextdoor, hand out a QR card.

When someone you sent us actually books a service that's completed and paid. We don't count clicks or sign-ups — only completed jobs. That's true whether they call, text, or use your link.

Within 24 hours of the job being invoiced in our system. We send your gift card by email — pick your brand at redemption (Amazon, Target, Visa, and dozens more). Or send the whole reward to charity instead.

$50 gift card per completed referral — pick from Amazon, Target, Visa, and more. Or send it straight to your charity. No cap on how many you can make in a year.

No cap. Refer one neighbor a year or twenty — every successful referral gets thanked. We'll only ever push back if a referral looks fraudulent.

We'll let you know. Existing customers don't qualify as new referrals. The program is for bringing in new neighbors, not rewarding existing ones twice.

Every successful referral is three $50 wins: you get a $50 gift card (your choice of brand), your friend gets a $50 gift card too, and we donate $50 to a charity you choose. Three wins, every time, funded entirely by Christmas Air.

Any time, from your dashboard. Note: the charity attached to a specific referral is locked in when you submit it. Changing your pick doesn't disturb referrals already in flight.

No. They get a clean, no-hard-sell page that explains who you are and what kind of help you recommended us for. They book or they don't. We don't follow up beyond what's needed to do the job.

If you earn more than $600 in a calendar year, we're required to send you a 1099. We'll handle the paperwork; you handle the filing with your accountant. Most people stay well under this threshold.

Absolutely. Just let us know — call (469) 214-5517 — and we'll deactivate your account. Any referrals already in flight will still pay out.

Yes. We only share what's needed to book their service: name, phone, address, and what they need. Their info goes straight to ServiceTitan, our scheduling system. We don't sell or share data, and your friend can ask us to delete their record at any time.

Your dashboard shows everyone you've referred, what stage they're at, and what you've earned and donated. Sign in any time at refer.christmasair.com/sign-in.